Privacy Policy — Raad Group

Who we are
Raad Group (“we”, “us”, “our”) provides performance-driven influencer marketing services for tech and SaaS companies. Our contact email: business@raad-group.com.

Scope
This Privacy Policy explains how we collect, use, share and protect personal data when you visit our website (raad-group.com), contact us, sign up for resources, or enter into a service relationship with us.

1. Personal data we collect

Directly from you: name, email address, company, job title, phone number, messages you send, and any files you upload.
Automatically: IP address, device/browser info, pages visited, referrer URL, analytics cookies and usage data.
Payment & service data: if you become a client, contract details, billing information and payment receipts (we rely on third-party payment processors for card processing—see below).

2. How we use your data
(purposes & lawful bases)

• Respond to enquiries / provide services — contract performance / legitimate interest.

• Send marketing emails where permitted — consent (you may opt out).

• Site analytics and performance improvement — legitimate interest.

• Billing and invoicing — contract performance.

• Legal/compliance obligations — legal obligation.

3. Cookies & tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to measure site performance. You can control cookies via your browser and any cookie consent tool on the site.

4. Sharing & processors

We may share data with trusted third-party service providers (hosting, analytics, CRM, email, calendar booking, payment processors). Examples include hosting providers, analytics tools, CRM (e.g., HubSpot), Calendly/booking tools, Stripe/PayPal for payments. We require processors to protect data and act only on our instructions.

5. Data retention

We keep contact and marketing data until you unsubscribe or ask us to delete it. Client records and accounting data are kept for the period required by law (typically 6–7 years) or for the contract duration plus a reasonable retention period.

6. Your rights (examples under GDPR)

You may have the right to: access, correct, erase, restrict processing, object to processing, request portability, and withdraw consent at any time. To exercise rights, contact legal@raad-group.com. You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Security

We use appropriate technical and organisational measures to protect personal data. No internet transmission is 100% secure; we cannot guarantee absolute security.

8. Children

Our site and services are not directed at children under 16. We do not knowingly collect personal data from children.

9.Changes

We may update this policy. We will publish the updated version and change the effective date.